Payment holiday for corporate customers’ hire-purchase and financial leasing agreements

You can apply for an instalment-free period for your company’s hire-purchase or financial leasing agreements.

Apply for an instalment-free periodOpens new window  

Understand your invoice

Do you feel you unsure what information can be found on your invoice. What is the minimum monthly payment to be made? Or what is the total credit balance if you would like to pay it all at once? What else can be found on the invoice? Would you rather have e-invoice instead of paperinvoice? Get to know your invoice as a Finnair Plus Mastercard, Stockmann Mastercard, Tuohi Mastercard,  Joustorahoitus and eCredit-customer. 

Your invoice explained

Deferred-payment purchases

Equal-payment purchase


I would like to learn more about the details of the hire-purchase finance for my car

Log in to the Car Finance self-service channels with your bank’s online banking codes.  

In Nordea Netbank and the Car Finance  self-service channels, you can view the following: 

  • The repayment schedule and itemisation for your car
  • Your monthly repayment amount
  • The next due date
  • The payment details (account number and reference number)
  • The remaining debt amount.

Log in to Car Finance self-service channelsOpens new window

If you use the contactless payment option, you don’t have to touch the payment terminal

All Nordea Mastercards carry the contactless payment feature. You can make contactless payments up to 50 euros at a payment terminal. Hold your card close to the card reader, which will activate the contactless payment feature. In this way, you do not have to key in your PIN.


I can’t pay my invoice

If you’re struggling to pay your invoice due to a temporary financial difficulty, we can help. It’s important to let us know so that we can come up with a solution together. 

Contact us

Which channel should I use for my banking?

We have compiled a comprehensive list of the channels and functions in which you can manage your credit as a Nordea customer or another bank’s customer. See which channel to use and whether you can take care of the matter in one of our self-services.

Read more about our self-service channelsOpens new window


Why does Nordea Finance ask

Financing is based on trust built upon good service, knowing the customers and making the right decisions. We ask you questions about different matters because we want to know you and your life situation. When we know you, we are able to give you good advice and offer you financing services that suit your needs.

Read more

I want to cancel or terminate my credit

There may come a time when you no longer need your credit. You can then terminate your credit by giving notice on it. But please note, however, that credit once granted to you will be free of charge if you have not used it. 

You can send the notice of termination in one of the following ways:

Help with invoice payments

There may be times when you need more time to repay your credit. You can adjust your monthly repayment amount by lowering your repayment percentage or taking an instalment-free month. 

You can change the repayment percentage of your credit and take an instalment-free month in one of our self-services as follows: 

I need credit

On our website, you can apply for consumer credit and get the credit decision instantly. You can then use the credit granted to you with the card linked to it or by transferring cash from your credit account to your bank account.

Read about your options and apply for a solution that suits you on the webpage of the product. 

Cancellation of a trip paid with a credit card

The cancellation cover included in a Gold, Premium, Platinum or Black credit card granted by Nordea provides you with the possibility of cancelling your trip if you or your family member falls ill before the trip.

It does not cover cancellation if you wish to cancel your trip because you have concerns about coronavirus or costs arising from other services related to your trip, such as accommodation or car rental costs.

Read more about travel insurance valid abroad included in Nordea credit cardsOpens new window

I would like to lower my credit limit

You can always reduce your credit limit if the credit you originally applied for seems too high. Please note that no costs are charged for the credit limit available to you, but only for the credit amount you have spent. 

You can reduce your credit limit by sending a message to our Customer Service in one of the following ways: