General information about Nordea Finance’s accessibility on digital services

On this site you can find general information about Nordea Finance’s accessibility on digital services. Nordea Finance is developing its digital services in order to be accessible for all our customers. There are still some deficiencies in our services that we are working our best to solve. Nordea’s goal is that all our services are available equally, regardless of the device, special needs or situation of our customers. Generally, the accessibility of the digital services has been assessed by Nordea Finance itself and external expert organizations. Nordea Finance is following A and AA level criteria of the Web Content Accessibility Guideline 2.1.

Accessibility feedback

Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback. Give feedback on accessibilityOpens new window

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the supervisory authority

Regional State Administrative Agency of Southern Finland

Accessibility Control Unit

telephone number exchange 0295 016 000

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www.saavutettavuusvaatimukset.fiOpens new window