New card and PIN code

When you apply for a new card in Stockmann Mastercard web application, Nordea Mobile or Netbank, we will provide you with a PIN automatically. Your new card is ready to use as soon as you receive it. Enter your PIN when you make your first purchase to activate contactless payments.

If you get a new card instead of your old one, your PIN remains the same as in your old card.

Delivery of a new or forgotten PIN

You can have the PIN of a new card applied for in the OmaLuotto service, at a branch or in Nordea Customer Service delivered as a postal delivery to your home address.

If you have forgotten your PIN, you can order a new one in the OmaLuotto service or by calling Nordea Finance’s Customer Service.

PIN and security

  • Keep your PIN to yourself and memorise it. If you forget your PIN code, you can check it easily and free of charge in Nordea Mobile or Netbank.
  • Do not store you card and PIN in the same place. When entering your PIN, make sure that no one can see it.  
  • Never reveal your card number or PIN to anyone via telephone, e-mail or in any other way, even if inquirers present themselves as the bank’s employees or police officers.
  • Once you start using mobile payments, you don’t need to enter your PIN at a payment terminal.