The product-specific minimum refund is 20 euros and the maximum refund 500 euros. The maximum annual refund paid by Tryg is 2,000 euros per one Tuohi Mastercard credit card.
The refund does not apply to items purchased for professional use, structures or fixtures, outlet offers, package deals or the purchases you have made in a store upon the granting of the Tuohi Mastercard (if you have applied for the card in one of our partners’ stores).
Tuohi Mastercard is an international charge and credit card. The annual percentage rate of charge on 1,500 euros of outstanding credit is 28 % and the price of credit is 1,710 euros, when the nominal interest rate is the 3-month Euribor (November 2023) + 14% and the monthly account management fee of 5 euros and the paper invoice fee of 3 euros have been taken into account. Tuohi Mastercard is a continuous credit facility which is valid until further notice, with a credit limit of 2,000–10,000 euros. The credit is granted by Nordea Finance Finland Ltd, Aleksis Kiven katu 9, Helsinki.
How to claim a refund
If you want to file a claim for reimbursement under PriceGuard Insurance, please follow the instructions below.
- Fill in the claim onlineOpens new window. Select “Report damage”. After this, select “I’m a private customer” and enter the number and validity period of your Tuohi Mastercard. Proceed as instructed on the claim.
- Attach a copy of your Tuohi Mastercard invoice that shows your purchase and a receipt that shows the date, type and price of your purchase to your claim. In addition, attach the offer or advertisement with the lower price for the same item. The invoice and receipt must show that you paid for your entire purchase with your Tuohi Mastercard.
- Send your claim to Tryg.
- If you are unable to attach the required appendices to the digital claim form, submit the form digitally without the attachments and wait for Tryg to contact you.
- For further information: Tryg, Sveavägen 167, 11346 Stockholm, Sweden, tel. +358 800 935 55, email@example.com, Mon–Fri 8.00–16.00.