Tell us what you think of our services 

We strive to provide the best experience possible for you, and your feedback is extremely important to us. We value your opinion. Feedback helps us improve our services, develop our products and convey your words of thanks and improvement ideas to the right place.

This is how we process your feedback

Your feedback is processed by our Customer Service as soon as possible or forwarded for resolving when necessary. You can also contact Nordea’s Customer Ombudsman as necessary. 

NB. We do not accept any orders through the feedback channel. In matters related to your personal or your company's banking, please contact Nordea Customer Service. 

Personal customers, tel 0200 86210;  Mon–Fri 9.00–16.30. Alternatively, you can also use Omaposti and our self-service channels.

Corporate customers, for contact details, see here.

The feedback form is protected with SSL technology, which means that the connection to Nordea Finance has been encrypted.

As a data controller, Nordea Finance Finland Ltd processes your personal data to deliver the products and services that are agreed between the parties and for other purposes, such as to help you with your request or comply with laws and other regulations. For detailed information on Nordea Finance Finland Ltd processing of personal data, please review Nordea’s Privacy Policy or contact customer service via the contact information on our nordeafinance.fi webpage. The Privacy Policy contains information about your rights in connection with the processing of your personal data, such as the access to information, rectification, data portability, etc.​

The information provided by you will be processed in accordance with Nordea’s Privacy Policy. Please do not provide any sensitive or financial information in this form. Should you have a banking related question, contact us through your Netbank or via Customer Service.

Corporate customers shall forward Nordea’s Privacy Policy to the individuals whose personal data they disclose to Nordea.