This accessibility statement applies to Nordea Finance’s credit application for Tuohi and Stockmann Mastercard. It is subject to the Finnish Act on the Provision of Digital Services, which requires digital services to meet accessibility requirements. This statement was originally published on 11.12.2020. We have performed a self-assessment of the service's accessibility.
Accessibility of the digital service
Service meets partially the accessibility requirements. Inaccessible content can be requested by contacting Nordea Customer Service or Nordea Finance Customer Service.
Inaccessible content of the digital service
The service is not yet fully compliant in the following identified areas.
Perceivable
1.1.1 Non-text content (A), Provide text alternatives for non-text content:
- Alternative text is missing for a few non-text content.
1.3.1 Info and relationships (A), Logical structure:
- Web page tags do not distinguish between main heading and sub heading, or the heading is missing.
Operable
2.1.1 Keyboard (A), Accessible by keyboard only:
- It is not possible to select content from the vertical menu, broadcast, additional steps, reports, settings and forms using keyboard only.
2.2.1 Timing adjustable (A)
The credit application has a maximum session time of fifteen (15) minutes. Once this time limit has expired, the customer must log in again and restart the application process from the beginning.
Understandable
3.1.1 Language of Page (A), Page has a language assigned:
- The html pages do not have language assigned.
3.1.2 Language of Parts (A)
The default language of the service is Finnish; however, the language of the content cannot be programmatically determined.