Got into an accident? Not to worry. Read what to do here.
File a claim to your insurance company and notify us of the incident. Send the claim signed by the lessee and the driver to your insurance company. If the incident has been reported to the police, please append the police report to your claim or send it to the insurance company separately as soon as possible.
Any damage to your car must be fixed at an authorised repair shop. Before repairing the car, the repair shop must get invoicing permission from the insurance company. The policyholder is liable for the insurance deductible.
If your lease agreement includes an insurance policy provided by the insurance company If, you can file your claim online at www.if.fi/nordearahoitus.
Change of insurance company
If you want to switch your insurance company, fill in an insurance application in the insurance company of your choice and ask them to provide us with the details of your new insurance.
If switching your insurance company requires changes to your vehicle registration, ask the insurance company to send us a change request and your insurance certificate.
This change is subject to a fee charged by Traficom and a fee set in our currently valid tariff.
If you wish to buy the car, a representative of your insurance company must contact our Customer Service.